Learn about the ways family support can enhance your diligent recruitment efforts. Develop your customer service model to improve retention and outcomes for children and youth in foster care.
Learning objectives
- Identify the positive outcomes of retention and development of adoptive, foster and kinship families.
- Recognize current practices that disrupt retention and support.
- Understand the importance of data when developing or enhancing your support programs.
- Develop practices that are family focused and culturally responsive.
Presenters
Pamela Robbins
National child welfare advisor
National Center for Diligent Recruitment
Barb Clark
Director of training
Families Rising
Audience
This webinar is open to all audiences (state, county, tribal, and territorial) including staff providing direct support to families and those who supervise those staff. Administrators and managers responsible for diligent recruitment development and implementation who shape customer service models through policy may be interested.
The webinar may also be applicable to private agencies and nonprofit organizations that partner with child welfare systems on diligent recruitment work.
